Product reviews can truly help other riders find the right product for their horse, and we really appreciate it when you take the time to write a review. Reviews help other riders choose equipment that will help them have a more enjoyable, safer ride, and give us tips on how we can improve our description, inventory, or shipping method.
To show you our appreciation, we reward reviewers:
- 8 Points the first time you review a product that you have purchased*.
- 4 Points for each additional review of a product that you have purchased*.
- Each point can be redeemed for $.50 off your next purchase.
- No saving up required, use your points at any time!
- Up to a total of 100 Points
- We love helpful reviews! Authors of particularly helpful reviews may receive completely free tack & grooming/health products to test and review.
- Points never expire.
- *Reviews posted for products purchased on clearance may not be awarded points.
We welcome honest reviews, favorable and unfavorable alike.
Tips on writing a great review:
- Include the "why": Other riders will be most helped if you share "why" you liked or disliked an item. Feel free to talk about related products and how this item compares to them.
- Use complete sentences!
- Be specific: Your review should focus on specific features of the product and your experience with it.
- Not too short, not too long: Written reviews must be at least 30 words and are limited to 1,000 words.
- Be sincere: We welcome your honest opinion about the product- positive or negative. We do not remove reviews because they are critical. We believe all helpful information can inform our customers' buying decisions.
What's not allowed
we reserve the right to remove reviews (and not award points for) for the following reason:
- Reviews that are less than 30 words.
- Reviews not written in English or with excessive/confusing grammatical errors.
- Duplicated or too similar to existing reviews.
- Obscene, profane, or distasteful content
- Promotion of illegal or immoral conduct
- Advertisements, or repeated posts that make the same point excessively
- Details about availability or alternate ordering/shipping
- Feedback on your shipment experience or the packaging (Contact Us directly.)
We hope you like this program and look forward to reading your product reviews!
Thank you! Points will be posted to your account when the review is approved by our staff.
